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Service · Automation & ops

Stop running your
business on
spreadsheets.

AI workflows, CRM automations, Excel replacements, and smart integrations — built for small businesses that are too busy to be doing things manually but too lean for enterprise software.

See what we automate
From €1,500
Delivered in weeks not months
No enterprise budget required
Does this sound like you?
Owner-operator
"I spend half my week updating spreadsheets, chasing invoices, and copying data between tools. This can't be how it's supposed to work."
We automate exactly this
Office manager
"I know our processes are inefficient. But I don't know which tools to use, how much it'll cost, or where to even start."
We map it, scope it, build it
Finance / ops lead
"We've outgrown Excel but enterprise software is £40k a year. We need something in between — built for how we actually work."
That's our sweet spot
12+
Hours saved per week
Typical for a 10-person team after automation
3wks
Average time to first automation live
From discovery call to production
0
Enterprise budget required
Projects from €1,500 · no minimum spend
Typical ROI within 6 months
Based on time saved vs project cost
What we automate

Four areas. All designed to
give you your time back.

✦ AI workflow automation
CRM & ERP automations
Excel replacement
Human-in-the-loop
✦ AI-powered

AI workflow automation

Use AI to handle the repetitive, decision-heavy work that currently requires a human. Email triage, document processing, data classification, report generation — automated with intelligence, not just rules.

AI email triage — categorise, route, and draft responses automatically
Document processing — extract data from invoices, forms, contracts
Auto-generated reports — weekly summaries, dashboards, KPI emails
Slack & task automation — trigger actions from messages, forms, or data
Get an estimate
Live workflow — invoice processing
Invoice PDF received by email
AI extracts supplier, amount, date, line items
Matched to PO · logged to accounting
Payment scheduled · team notified
Previously: 25 minutes per invoice. Now: 45 seconds.
Integrations

CRM & ERP automations

Connect your sales, operations, and finance tools so data flows automatically — without anyone copying it between systems. From lead capture to invoice, everything talks to everything.

Lead → CRM → follow-up sequence, automated on form submit
Order → fulfilment → invoice → accounting, no manual steps
Inventory sync across sales channels and ERP in real time
Customer data synced across support, sales, and billing tools
Get an estimate
Before → after: sales pipeline
Lead fills form → sits in inbox
Lead fills form → CRM deal created instantly
Sales manually updates 3 spreadsheets
CRM, ERP & reporting sync automatically
Invoice created manually, sometimes late
Invoice auto-generated on deal close
Excel replacement

Excel replacement

Your spreadsheets are doing a job they were never designed to do. We replace the most painful ones with purpose-built tools — simpler for your team, safer for your data, and no more "which version is the latest one?"

Custom internal dashboards replacing multi-tab spreadsheets
Inventory, scheduling & resource tracking tools
Quote & proposal builders replacing manual Excel docs
Multi-user, live data — no more emailing files around
Get an estimate
The transformation
Before — Spreadsheet chaos
→ stock_tracker_FINAL_v3_USE_THIS.xlsx
→ quotes_2024_March_UPDATED.xlsx
→ team_schedule_DO_NOT_EDIT.xlsx
3 people, 3 versions, nobody sure which is right
After — One live tool
✦ Real-time stock dashboard — any device
✦ Quote builder — auto-calculates, PDF export
✦ Team schedule — drag & drop, live updates
One source of truth. Always up to date.
Human-in-the-loop

Human-in-the-loop systems

Not everything should be fully automated. Some decisions need a human sign-off — but that doesn't mean the rest of the process should be manual. We design workflows where automation does the heavy lifting and humans decide the important bits.

Approval workflows — AI prepares, human approves in one click
AI drafts, human reviews — emails, quotes, reports
Exception handling — automation runs, flags edge cases for review
Confidence scoring — AI handles high-confidence cases, escalates the rest
Get an estimate
Approval workflow — supplier payment
Invoice received & AI-extracted automatically
Matched to PO — 97% confidence
→ Human: approve payment? [Yes / No]
Payment processed · audit trail logged
Human does 1 click. Automation does everything else.
How we deliver

Three ways to engage.
All starting with a conversation.

Whether you're starting from scratch or improving what you have, we have a delivery model that fits.

02
Audit & improve

You already have some automations or tools in place — but they're patchy, underused, or breaking. We review what you have, identify the gaps, and build the improvements that'll make the biggest difference.

Something's already set up but not working well
Zapier/Make flows that have grown messy
Tools you have but aren't using fully
From €800 for audit + report
03 — Flexible
On-demand improvements

You know roughly what you need but it doesn't fit neatly into a full project. We scope small jobs as they come — a new integration here, a workflow tweak there — without a long commitment.

Specific, small jobs as they arise
No monthly retainer needed
Quoted per job, fast turnaround
From €95 /hr · min. 2hr
How it works

From "we have a problem" to
"it runs itself" in weeks.

01
Discovery call
We understand your workflows, pain points, tools, and what you want to stop doing manually.
02
Workflow mapping
We document your current process end-to-end and identify exactly where automation creates the most value.
03
Fixed quote
A plain-English proposal with scope, price, and timeline. Fixed. No surprises.
04
Build & test
We build it, test it with real data from your business, and fix anything before you touch it.
05
Handover & train
We hand it over running, walk your team through it, and stay available for 30 days after launch.
Real examples

Before → after. For businesses
like yours.

Six automations we've built for small businesses. Each one returning hours every week.

Service business
Manually sending follow-up emails to every new enquiry. Forgetting some. Losing leads.
Form submit → personalised email sent instantly → CRM deal created → task assigned to sales rep.
~4 hrs/week saved · 0 leads slipping
Retail / e-commerce
Stock levels updated manually between the website, warehouse spreadsheet, and accounting system.
Single inventory system synced live across all channels. Auto-alert when stock drops below threshold.
~6 hrs/week saved · no more stockout surprises
Professional services
Monthly client reports written manually from data scattered across 4 different tools.
AI pulls data from all sources, generates a branded PDF report, emails it to each client automatically.
~8 hrs/month saved per 10 clients
Construction / trades
Job quotes built manually in Word. Inconsistent pricing. Slow turnaround losing work.
Custom quote tool — fill in job details, system calculates price, generates branded PDF in one click.
Quotes sent 3× faster · consistent pricing
Healthcare / clinic
Reception manually calling to confirm appointments. High no-show rate. Hours of admin time.
Automated SMS + email reminders sent 48h and 2h before appointment. Patient confirms with one tap.
No-show rate dropped 60% · 5 hrs admin/week saved
Finance / accounting
Supplier invoices emailed in, manually extracted, re-entered into accounting software. Error-prone.
AI reads every invoice, extracts all fields, matches to PO, posts to accounting. Flags anomalies for review.
Processing time: 25 min → 45 sec per invoice
Common questions

Things small business owners usually ask us

"
We're not technical. Will we be able to use and manage what you build?

That's exactly our brief. Every tool we build for small businesses is designed to be used by non-technical teams — simple interfaces, clear labels, no dev skills needed to maintain it. We include training and 30 days of post-launch support as standard.

"
What if we don't know exactly what we need automating?

That's fine — and common. The discovery call is where we figure it out together. Tell us where your team spends the most time on repetitive work, and we'll identify the highest-ROI automations to tackle first. You don't need to come in with a brief.

"
Is this going to replace any of our staff?

Not our goal and not what typically happens. Automation removes the tedious parts of people's jobs — the copy-paste, the manual data entry, the chasing. It lets your team focus on work that actually requires a human. Most clients say their team is happier after, not fewer.

"
What happens if it breaks after you've handed it over?

30 days post-launch, we fix anything that breaks for free — it's included. After that, you can add a support plan or come back to us on-demand. We document everything so any competent developer can also maintain it if you prefer. No dependency on us by design.

From €1,500 · Delivered in weeks

Tell us what you're doing
manually. We'll automate it.

A 30-minute discovery call is enough to identify your top three automation opportunities and give you a rough estimate. No preparation needed — just show up and describe a typical week.

Get a quick estimate first
// discovery call free · fixed price before we start · ethical businesses only